Shipping / Delivery Policy
In Karachi:
- It takes 1 to 2 working days to process your order.
- You will get an email when your order is on its way!
Outside Karachi (Rest of Pakistan):
- It takes 2 to 3 working days to process your order.
- You will get an email once it is on the way!
Store Pickup
-
Address: D26/B, Nagina Square, Block G, North Nazimabad, Karachi, Sindh 74600, Pakistan.
-
You can choose store pickup when you place your order.
-
We will email or call you when your order is ready for pickup!
Delivery Information
-
Same-day Delivery (in Karachi):
- If you order before 3:00 PM, we will deliver it the same day (depending on your location).
- Orders after 3:00 PM will be delivered the next day.
-
Real-time Tracking:
- You will get an email with tracking details when your order is on its way.
Flat Rate Shipping
- Shipping Fee: Starts at Rs. 250 (it may vary based on your location).
- Orders usually ship in 2 to 3 working days via a 3rd Party Carrier.
- We currently only ship within Pakistan.
Refunds, Returns, and Exchanges
-
Returns: You can return items within 14 days of delivery if they are unused and in their original condition. We will refund your order and will just minus the shipping costs.
-
Damaged Items: If your order is damaged, contact us immediately at support@svbazaar.pk with your order number and a photo of the damage. We will try our best to work towards your satisfactory solution.
Need Help?
If you have any questions, feel free to email us at support@svbazaar.pk or Whatsapp 0092 332 0344 244.